Frequently asked questions
Everything you need to know about ordering authentic Korean skincare and JFDA-approved wellness products from DeHanso in Jordan — free delivery and cash on delivery.
About DeHanso Jordan
Is DeHanso Jordan the official DeHanso store in Jordan?
Yes. DeHanso Jordan (operated by Aqar Drug Store, the exclusive Jordan distributor) is the official store for DeHanso Korean skincare. Every DeHanso product sold here is authentic, sealed, and imported through licensed channels.
Are your products JFDA-approved?
Every product we carry is licensed by the Jordanian Food & Drug Administration (JFDA) and sourced from verified pharmaceutical warehouses — both our Korean skincare and our wellness supplements.
Where are you located?
Our store is at Abdul Hamid Sarraj Street, Shafa Badran, Amman, Jordan. You can reach us on +962 7 7523 0011 or at gm@aqardrug.com.
Products & safety
Are DeHanso products genuine Korean skincare?
Yes. DeHanso is formulated and made in Korea. We import authentic stock only — the formulas reach you exactly as intended, with ingredients like niacinamide, retinol, hyaluronic acid and collagen.
Which Korean sunscreen should I choose?
We offer three DeHanso SPF 50 sunblocks: a hydrating formula for dry skin, a matte oil-free formula for oily and acne-prone skin, and a tinted formula for natural coverage. Choose by your skin type — all three give broad-spectrum protection suited to Jordan's climate.
Are the wellness supplements safe to take?
All supplements are JFDA-approved and made to pharmaceutical standards. As with any supplement, if you are pregnant, breastfeeding, or taking medication, please consult your doctor or pharmacist before starting.
Shipping & delivery
Where do you deliver?
We deliver across all of Jordan — Amman, Zarqa, Irbid and every governorate.
How long does delivery take?
Amman orders arrive in 1–2 business days. Other governorates typically take 2–4 business days.
Is delivery free?
Yes — delivery is free on every order, to every governorate in Jordan, with no minimum. Cash on delivery is available too.
Do you offer cash on delivery?
Yes — you can pay cash on delivery, alongside card payment options at checkout.
Returns & payment
What is your return policy?
Unopened, sealed products can be returned within 14 days of delivery if something isn't right. For hygiene and safety reasons, opened skincare and health products can't be returned. See our Returns & Refunds page for full details.
What payment methods do you accept?
We accept cash on delivery and card payments at checkout.
Still have a question?
Message us on WhatsApp at +962 7 7523 0011 or email gm@aqardrug.com — our team is happy to help.













